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Ray's on the River Responds to Failed Health Inspection Report

The Sandy Springs restaurant's marketing director says a follow-up inspection fared better.

 

 

Ray's on the River marketing director, Claire Brimmer, says the popular restaurant received high marks on a follow-up health inspection.

Earlier this month, Ray's on the River flunked its health inspection for the second time since last May. On Jan. 18, the restaurant scored 56 on its report. 

Brimmer posted the following comment to Patch's health inspection story, on Monday.

I appreciate your concerns about Ray’s on the River’s recent health inspection score and assure you that all of the mistakes have been corrected. Please know that all of us take food safety very seriously and understand this was our error. Guest safety was never at risk, and Ray’s on the River remains a safe place to eat.

Please note that Ray's on the River scored a 97 on the follow up inspection on 1/23/13.

In a follow-up comment Brimmer added: 

We certainly agree that a failing score is unacceptable and understand your concerns. We accept responsibility for our mistakes and have gone to great lengths to correct them. This includes the implementation of new checklists and standards, as well as team member training.

I assure you that customer safety was not endangered and that Ray’s on the River remains a safe place to eat.

Claire Brimmer
Marketing Director
Ray's Restaurants

What say you? Do Ray's on the River's recent low grades on health inspections matter to you? Tell us in the comments.

Related Topics: Restaurant Inspections

paul

7:43 am on Wednesday, January 30, 2013

The follow up score of an A would resolve any and all concerns I may of had about the initial score.

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Robin Kurtzman

10:39 am on Wednesday, January 30, 2013

My only concern are the restaurants that have had false scores. In other words, how accurate is the score of 97?

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Robin Kurtzman

10:40 am on Wednesday, January 30, 2013

Fortune Cookie in Dekalb County comes to mind.

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Norman H. Johnson

11:11 am on Wednesday, January 30, 2013

It woujd be helpful to list the items that were marked down -since inspectors differ in what they report. Been there and done that !

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Robin Kurtzman

11:13 am on Wednesday, January 30, 2013

Agreed, Norman!! Is there a link somewhere to see the report I wonder?

Robin Kurtzman

11:49 am on Wednesday, January 30, 2013

Well, love how Claire Brimmer states customer safety was not at risk...MOLD?? That is disgusting and a risk. Lamb Chops being stored near the shellfish? That is also a potential safety hazard for foodborne illnesses. I do not trust Ray's at all. Be honest and I would respect them a lot more. I used to eat there rather often for Sunday Brunch. I think I will be staying away!

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Mary Catherine

10:18 pm on Wednesday, January 30, 2013

Yuck! This is not there first time Ray's has failed an inspection. There are plenty more restaurants to choose from. I won't go back, ever!

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